{"id":223,"date":"2026-03-27T07:51:45","date_gmt":"2026-03-27T06:51:45","guid":{"rendered":"https:\/\/www.o-et-a-mosaique.fr\/?page_id=223"},"modified":"2026-03-27T07:59:43","modified_gmt":"2026-03-27T06:59:43","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/www.o-et-a-mosaique.fr\/?page_id=223","title":{"rendered":"CGV"},"content":{"rendered":"

Conditions g\u00e9n\u00e9rales de vente (CGV)<\/h1>\n<\/div><\/section>\n
<\/span><\/span><\/div>\n

Article 1 \u2013 Objet<\/span><\/i>
\n<\/span><\/i>Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent les relations contractuelles entre O&A, artisan mosa\u00efste, et toute personne physique ou morale (ci-apr\u00e8s \u00ab le client \u00bb) souhaitant b\u00e9n\u00e9ficier des prestations de cr\u00e9ation et de r\u00e9alisation de mosa\u00efques artisanales sur mesure.<\/span><\/i><\/p>\n

Article 2 \u2013 Prestations<\/span><\/i>
\n<\/span><\/i>L\u2019artisan propose la conception et la r\u00e9alisation de mosa\u00efques d\u00e9coratives et artistiques sur mesure destin\u00e9es aux particuliers et aux professionnels.<\/span><\/i>
\n<\/span><\/i>Les prestations peuvent inclure la conception du motif, la fabrication de la mosa\u00efque, ainsi que, le cas \u00e9ch\u00e9ant, la livraison.<\/span><\/i><\/p>\n

Article 3 \u2013 Devis et commande<\/span><\/i>
\n<\/span><\/i>Toute prestation fait l\u2019objet d\u2019un devis d\u00e9taill\u00e9 remis au client avant la r\u00e9alisation du projet.<\/span><\/i>
\n<\/span><\/i>Le devis pr\u00e9cise la nature des travaux, les mat\u00e9riaux utilis\u00e9s, le prix et les d\u00e9lais estim\u00e9s.<\/span><\/i>
\n<\/span><\/i>Le devis est valable pendant une dur\u00e9e de 30 jours \u00e0 compter de sa date d\u2019\u00e9mission.<\/span><\/i>
\n<\/span><\/i>La commande est consid\u00e9r\u00e9e comme ferme et d\u00e9finitive d\u00e8s r\u00e9ception du devis sign\u00e9 par le client, accompagn\u00e9 de la mention \u00ab Bon pour accord \u00bb.<\/span><\/i><\/p>\n

Article 4 \u2013 Acompte<\/span><\/i>
\n<\/span><\/i>Un acompte de 30 % du montant total du devis est demand\u00e9 \u00e0 la signature afin de valider la commande et de commencer la r\u00e9alisation du projet.<\/span><\/i>
\n<\/span><\/i>Le solde est payable \u00e0 la livraison de la mosa\u00efque ou \u00e0 la fin de la prestation, sauf mention contraire indiqu\u00e9e sur le devis.<\/span><\/i><\/p>\n

Article 5 \u2013 Prix<\/span><\/i>
\n<\/span><\/i>Les prix sont indiqu\u00e9s en euros et mentionn\u00e9s sur le devis exprim\u00e9s toutes taxes comprises (TTC).<\/span><\/i>
\n<\/span><\/i>Toute modification du projet demand\u00e9e par le client pourra entra\u00eener une r\u00e9vision du prix initial.<\/span><\/i><\/p>\n

Article 6 \u2013 D\u00e9lais de r\u00e9alisation<\/span><\/i>
\n<\/span><\/i>Les d\u00e9lais de r\u00e9alisation sont communiqu\u00e9s \u00e0 titre indicatif sur le devis.<\/span><\/i>
\n<\/span><\/i>Ils peuvent varier en fonction de la complexit\u00e9 du projet, de la disponibilit\u00e9 des mat\u00e9riaux ou de contraintes techniques.<\/span><\/i>
\n<\/span><\/i>L\u2019artisan s\u2019engage \u00e0 informer le client en cas de modification importante des d\u00e9lais.<\/span><\/i><\/p>\n

Article 7 \u2013 Cr\u00e9ations sur mesure<\/span><\/i>
\n<\/span><\/i>Les mosa\u00efques \u00e9tant des cr\u00e9ations artisanales uniques, des variations de teinte, de forme ou de texture peuvent exister par rapport aux esquisses ou visuels pr\u00e9sent\u00e9s.<\/span><\/i>
\n<\/span><\/i>Ces variations ne peuvent \u00eatre consid\u00e9r\u00e9es comme des d\u00e9fauts.<\/span><\/i><\/p>\n

Article 8 \u2013 Livraison et installation<\/span><\/i>
\n<\/span><\/i>Les modalit\u00e9s de livraison et d\u2019installation sont pr\u00e9cis\u00e9es dans le devis.<\/span><\/i>
\n<\/span><\/i>Le client s\u2019engage \u00e0 v\u00e9rifier l\u2019\u00e9tat de la mosa\u00efque lors de la r\u00e9ception.<\/span><\/i>
\n<\/span><\/i>Toute r\u00e9clamation concernant d\u2019\u00e9ventuels dommages doit \u00eatre signal\u00e9e dans les plus brefs d\u00e9lais.<\/span><\/i><\/p>\n

Article 9 \u2013 Droit de r\u00e9tractation<\/span><\/i>
\n<\/span><\/i>Conform\u00e9ment \u00e0 l\u2019article L221-28 du Code de la consommation, le droit de r\u00e9tractation ne s\u2019applique pas aux biens confectionn\u00e9s selon les sp\u00e9cifications du client ou nettement personnalis\u00e9s.<\/span><\/i><\/p>\n

Article 10 \u2013 Annulation de commande<\/span><\/i>
\n<\/span><\/i>En cas d\u2019annulation de la commande par le client apr\u00e8s signature du devis, l\u2019acompte vers\u00e9 reste acquis \u00e0 l\u2019artisan au titre du travail d\u00e9j\u00e0 engag\u00e9 et des frais engag\u00e9s.<\/span><\/i><\/p>\n

Article 11 \u2013 Responsabilit\u00e9<\/span><\/i>
\n<\/span><\/i>L\u2019artisan ne saurait \u00eatre tenu responsable des dommages r\u00e9sultant d\u2019une mauvaise installation, d\u2019une utilisation inadapt\u00e9e ou d\u2019un entretien non conforme de la mosa\u00efque.<\/span><\/i><\/p>\n

Article 12 \u2013 Propri\u00e9t\u00e9 intellectuelle<\/span><\/i>
\n<\/span><\/i>Les dessins, esquisses, motifs et cr\u00e9ations r\u00e9alis\u00e9s par l\u2019artisan demeurent sa propri\u00e9t\u00e9 intellectuelle.<\/span><\/i>
\n<\/span><\/i>Ils ne peuvent \u00eatre reproduits, diffus\u00e9s ou utilis\u00e9s sans son autorisation \u00e9crite.<\/span><\/i><\/p>\n

Article 13 \u2013 Droit \u00e0 l\u2019image des r\u00e9alisations<\/span><\/i>
\n<\/span><\/i>L\u2019artisan se r\u00e9serve le droit de photographier les r\u00e9alisations effectu\u00e9es et de les utiliser \u00e0 des fins de communication (site internet, portfolio, r\u00e9seaux sociaux), sauf opposition \u00e9crite du client.<\/span><\/i><\/p>\n

Article 14 \u2013 Force majeure<\/span><\/i>
\n<\/span><\/i>La responsabilit\u00e9 de l\u2019artisan ne pourra \u00eatre engag\u00e9e en cas de retard ou d\u2019impossibilit\u00e9 d\u2019ex\u00e9cution du contrat d\u00fb \u00e0 un cas de force majeure (catastrophe naturelle, accident, maladie, etc.).<\/span><\/i><\/p>\n

Article 15 \u2013 Litiges<\/span><\/i>
\n<\/span><\/i>En cas de litige, une solution amiable sera recherch\u00e9e en priorit\u00e9 entre les parties.<\/span><\/i>
\n<\/span><\/i>\u00c0 d\u00e9faut d\u2019accord amiable, le litige sera soumis aux tribunaux comp\u00e9tents du lieu du si\u00e8ge de l\u2019entreprise.<\/span><\/i><\/p>\n

Article 16 \u2013 Acceptation des CGV<\/span><\/i>
\n<\/span><\/i>La signature du devis implique l\u2019acceptation pleine et enti\u00e8re des pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente par le client.<\/span><\/i><\/p>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-223","page","type-page","status-publish","hentry"],"yoast_head":"\nCGV - O-et-A-mosaique.fr<\/title>\n<meta name=\"description\" content=\"Conditions g\u00e9n\u00e9rales de vente de notre atelier de mosa\u00efque au Perrier, Vend\u00e9e. 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